Don’t let an amateur 24 hour carpet cleaner try to repair your carpets with water damage. These are the signs you have to be watchful of:
Overcharging. An unprofessional water restoration technician may fill the job up with unnecessary inclusions. E.g. using dehumidification for the flooded carpets isn’t always needed.
Correct equipment. They can hire equipment from hire places to dry the carpet. This is permissible, but an experienced water damage cleaner will have all their equipment so they can offer a faster response and hopefully a better value job.
Moisture metre. If they don’t have the correct moisture meter, they won’t be able to tell if the carpet is dry enough. This enhances the problem of future mould growth. Mould removal in future may be required.
Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do water damage repair jobs on the “side.” i.e. they don’t deal with this kind of work everyday. Be careful of that. Fixing carpets is an art. Taking carpet off the gripper strips then reinstalling them has to be taken on by a professional, otherwise the carpet can be damaged beyond repair.
You may be wondering, how do I find a professional Flood Restoration professional? Below I have listed some things to look out for when hunting around for a carpet flood damage business:
The size of their Yellow Pages advertisement: This can be a sign of how much business they do already. A full-size Yellow Pages ad slot can cost upwards of $50 000. If they have paid for a larger ad, you can have some assurance that they are established.
Where do they show up in Google? The higher they rate in Google, the more “online votes” there has been for this business.
What Qualifications do they have? The fundamental qualification required is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies use them for carpet damage jobs? This is a top indicator. If insurance companies source them, the business is probably going to be efficient at their skill. Insurance companies tend to use the businesses that give them the top value for money.
What kind of Equipment do they have? They should own at least 100 Air movers. If they own this many, this means they have been going for a good while. Our business took 8 years to build up that many wet carpet drying air movers.
What level of commitment can you get with them through a phone call? See if you can pin them down to a fee for water extraction, water removal and initial inspection. If they can’t give you a package for this at the least, you know they are not willing to assist you, so move on.
Response Time – Our Water Damage business based in Brisbane works to a 59 minute response time to a water damage emergency. The business needs to be attended to ASAP. Mould can come after a 24 hour period.
If you focus on these tips you are sure to get a Flood Damage Restoration company who knows how to do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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